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Our mission is quality customer service

Comdata is a leading innovative global provider of customer interaction and process management services.

We offer a range of services, from customer service and process outsourcing to customer experience consulting. Through a smart combination of people, process and technology, we have built a broad portfolio of services. Together with more than 670 clients worldwide, we champion world-class customer communications, including some of the biggest names in telecommunications, energy, banking, industrial, retail and e-commerce.

ComdataCZ logo

Professional care finally
available to all

Care24 logo

The Czech Republic has recently seen a growth of companies in the digital field. Hand in hand, however, is the growing workload and demand for customer service. Comdata has heard this cry for help and has come up with a new service called Care24, which has the quality of service as any Comdata solution in sight, but affordable for everyone.

Care24 Care24

What we can do with military precision

Each task is approached individually with regard to its specifications and method of communication. Thanks to our many years of experience in customer interactions, we are able to listen to the needs of both customers and clients.

Péče o zákazníky

Customer care

Read more >
Akvizice a prodej

Acquisitions and sales

Read more >
Back office

Back office

Read more >
Zákaznická spokojenost

Customer satisfaction

Read more >

All our units are at your disposal

Contact us

Our awards

Czech Contact Center Award 2021

  • in the category People:
  • 1st place: Happy hour with a celebrity
  • 2nd place: Adaptation process
  • in the category Clients:
  • 2nd place: Help lines 112, 1221 and CMZRB
  • in the Call Center Personality category:
  • 2nd place: Tereza Kabátová

ABSL DIAMONDS 2020

  • Special Award:
  • Covid-19 response

Czech Contact Center Award 2019

  • in the category People:
  • 2nd place: HR onboarding proces
  • in the Technology category:
  • 2nd place: Speech analysis

Czech Contact Center Award 2019

  • Stanislav Cigánek, Comdata PRO

Top Employer of 2018

Helping to change the world for the better

Social responsibility is one of our strongest values. As a company built on people, we see diversity as a natural part of our corporate identity, and we support this idea most strongly. Comdata PRO was founded to help disabled people who do not have the same opportunities as others in the job market. In our company, colour, age, disability, gender, religion or rank have no influence on employment. With us, all you need to succeed is basic computer skills and a willingness to learn. We teach our recruits the rest ourselves.

Comdata PRO Comdata PRO
Comdata PRO Comdata PRO

We got each other's backs

We stand side by side with dozens of clients

předchozí následující

Successfully completing missions

We are a member of

We share experience across the Comdata Group

50000

Employees

118

Branch

22

Countries

30

Languages

Comdata Group Comdata Group

And we can make the most of them

1500

Staff on duty

11

Occupied sites

300000

Disarmed requests per month

Recognized functional and high safety standards with several certifications

ISO 27011

ISO 27011

Informační bezpečnost Systém řízení

OHSAS 18001

OHSAS 18001

Ochrana zdraví a bezpečnosti při práci

ISO 14001

ISO 14001

Životní prostředí systému řízení

PCI DSS

PCI DSS

Bezpečnostní kreditní karty

ISO 18295-1

ISO 18295-1

Certifikát kvality kontaktního centra

ISO 20488

ISO 20488

Recenze online spotřebitelů

ISO 27011

ISO 27011

Spokojenost zákazníků Řízení jakosti

ISO 9001

ISO 9001

Řízení kvality

ISO 22301

ISO 22301

Kontinuita řízení podnikání

GDPR

GDPR

Naše zabezpečení dat je v souladu s GDPR

Recognized functional and high safety standards with several certifications

ISO 27001

ISO 27001

ISO 27001 is an internationally valid standard that defines the requirements for an information security management system, especially information trust management for employees, processes, IT systems and company strategy.

OHSAS 18001

ISO 9001

ISO 9000 defines a quality management system. These standards are issued by the International Organization for Standardization. The standards enable organisations to demonstrate their ability to manufacture or distribute products in accordance with all necessary regulations and customer needs.

Feel free to contact us with any technology

Together we will come up with the best solution for your business

Within the Comdata Group, we share the latest technology and know-how and can therefore offer the most innovative tailor-made solutions. More about our global technologies can be found HERE.

Contact us

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